Install & Activate eSIM

1111

eSIM FAQs

FAQs

Quick answers to the most common questions about Vaymo eSIM.

1What is an eSIM?

An eSIM is a built-in digital SIM that lets you download a mobile data plan without inserting a physical SIM card.

2How do I install and activate my Vaymo eSIM?

After purchase, you’ll receive a QR code by email.

Open your phone settings → Cellular/Mobile Data → Add eSIM
Scan the QR code (or enter details manually)
Turn on the eSIM line and enable data roaming if required

3Will my eSIM start immediately after purchase?

Most plans start when the eSIM connects to a supported network at the destination (not when you buy it). Some plans may start after installation—please check the product description.

4Can I keep my physical SIM for calls and SMS?

Yes. You can keep your primary SIM active for calls/SMS and use the Vaymo eSIM for data. (Dual SIM devices recommended.)

5Can I hotspot/share data?

In most cases yes, but it depends on the plan and local carrier policies. If hotspot is restricted, it will be noted on the product page.

6What should I do if there is no signal or no data?

Try these quick checks:

Make sure the eSIM line is turned ON
Set eSIM as Cellular Data line
Enable Data Roaming if required
Toggle Airplane Mode on/off
Restart the phone
Check APN settings (if the plan provides APN info)

7Can I reinstall the same eSIM on another phone?

Usually no. Most eSIM QR codes are one-time installation. If you delete it, you may not be able to add it again—please install only when ready.

8Do you support refunds?

If the eSIM has not been installed/used, refunds may be possible depending on the plan rules. If you have an issue, contact support with your order number and screenshots.

Need help fast? Email us with your order number, destination, device model, and a screenshot of your eSIM settings page.

Activation Policy

The validity period starts once the eSIM connects to a supported network and begins using data for internet access. We recommend adding the eSIM after you arrive at your destination. You can install the eSIM in advance,but please remember to turn it off immediately after installationto prevent the validity period from starting earlier than expected.

Payment & Security

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Malaysia eSIM - Umobile 5G

$1.18 USD

New Year Sale

All products are 10% off
Select your desired product and enter: Vaymoesim2026 to receive a 10% discount.